Claim-Form-DownloadNeed to submit your claim documents?

1. Download the claim form and have your veterinarian sign and complete their section.

2. Submit along with your detailed invoices.

3. All claims documents are to be submitted within 60 days from treatment to qualify for consideration.

Scheduled for a procedure?

Allow us to pre-approve your claim in order to avoid nasty shortfall surprises.

Need to tell us about a claim incurred?

Use the form below to tell us within 72 hours of an emergency event.

“Thanks again for all your help. Your team have been absolute stars.”
“I really appreciate the great service I have experienced so far in my dealing with PawPaw insurance.”
“I would like to take this opportunity to mention how impressed I am with the service I got from you and your company. I cannot thank you enough for your professionalism and efficiency.”
I just want to thank the entire team for always providing the best service when I make contact with you. I enjoy working with you all. You make growing my business easier and are the reason I can provide my clients with the best service. Keep it up, thank you.
Thanks so much to Paw Paw Pet Insurance for settling the claim so generously and promptly – I am very impressed. Many thanks!, Kind regards, Dee Krause
We’re happy to have made a difference in this furry friend’s life. Another happy PAWPAW client. “Thank you again for all of your help, it is very much appreciated and we are very grateful for insurance at this time.” Kind Regards, Tracey Roberts
“This claim was settled in no time at all, thank you for your professional and friendly service.”
Pet Health Insurance South Africa

1 page policy wording

Pawpaw has no fine print, just simple concise policy wording

Insurance for your Pet


We avoid having to place limits or sub-limits on treatments through efficient case-management with support by our qualified veterinarian

Insure your Pet


Our Claims are processed within 72 hours and payments are paid to the vet or the policy holder as required


Tel: (021) 403 9177