COVID-19
Regulation notice for up-to-date, accurate information. Stay safe, from your pet health insurance experts.
Get in touch
Click on the paw to find out more about our pet health insurance
I would just like to extend my gratitude to the whole team for their assistance during this strange time! Well done on the great service. Stay warm, stay safe and love more! – L Charlton
“Thank you. You guys are truly angels!! I will recommend Pawpaw to my friends and family.” Kind regards, Nikita De Araujo
Thank you from myself and Cypher for assisting us in this stressful time I know I was not the easiest person to deal with but you guys were kind, caring and humane and mostly you were supportive even when I did not see the light, you really went beyond expectations.
“I would like to take this opportunity to mention how impressed I am with the service I got from you and your company. I cannot thank you enough for your professionalism and efficiency.”
Hi Shawn, thank you for your call & email. I am super impressed with the service I’ll recommend this insurance to everyone. Huey is doing well, he went for his checkup yesterday & the stitches were removed. Will contact you within the next few days regarding Jackie my new adopted Jack Russell.” Regards, Joan Richter
“I just want to thank the entire team for always providing the best service when I make contact with you. I enjoy working with you all. You make growing my business easier and are the reason I can provide my clients with the best service. Keep it up, thank you.”
Hope everyone is having a good week thus far and keeping safe!
Kara’s dad here. Just wanted to drop a message to say that we are highly impressed at the service level by the PawPaw/P-uma team and will definitely recommend you to all dog owners we know. Regards, Paul Jensen
“Thanks so much to Paw Paw Pet Insurance for settling the claim so generously and promptly – I am very impressed. Many thanks!” Kind regards, Dee Krause
“WELL DONE TO A BRILLIANT TEAM!!!”
“It’s been a pleasure dealing with Pawpaw, I’m very happy with your service so far! You’ve made looking after my girl so much easier and stress-free.” – Wesley
“Thanks again for all your help. Your team have been absolute stars.”
“This claim was settled in no time at all, thank you for your professional and friendly service.”
We’re happy to have made a difference in this furry friend’s life. Another happy PAWPAW client. “Thank you again for all of your help, it is very much appreciated and we are very grateful for insurance at this time.” Kind Regards, Tracey Roberts
“Dear Hanifa, I would like to share my pleasure with you in the way you and your company handled Lola’s eye operation. We were so thrilled with the quick response and positive attitude from the get go. The pay-out was also very prompt after the operation and more than we expected. I would like to thank you Hanifa and Paw Paws for a very positive experience. Regards, Sharon Malherbe, LaGratitude Bullmastiffs”
“I really appreciate the great service I have experienced so far in my dealing with PawPaw insurance.”
“Thank you I am most grateful and super happy with the settlement and service. You were all amazing. Warm wishes, Christelle Colman”
What Stacey Elliot (client) had to say about one of our staff members:
“Please note that Daniel’s customer service and willingness to assist has far exceeded my expectations. He has responded when he said he would and kept me up to date the whole time. If only all companies had a Daniel I could deal with :). Truly an asset to your team.
Pet Health Insurance
These days, there are more life-saving diagnostics and treatments available to our pets than ever before. With advancing veterinary treatments comes rising costs. Insure your four-legged friend from as little as R7/day. Pet insurance, ’cause pets are family too!
Getting a sick pet back on their paws can be draining – both emotionally and financially. Let PawPaw pet health insurance help take the worry of expensive vet bills!
We are consistently receiving excellent reviews from our clients, who become like family. Our quest is to look after you, as you look after your beloved fur kids. We know how frustrating it can be trying to find the best possible cover for your pets, so we have made it simple. Cat insurance, dog insurance or accident-only insurance. Some of the best feedback in the industry, happy clients, quick response times. These are a few of the things you can look forward to as a client with pet health cover through us.
Talk to us if you need to ask any questions, we are here for you. We are pet-people too, and we want to welcome you.
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It’s been a pleasure dealing with Pawpaws, I’m very happy with your service so far! You’ve made looking after my girl so much easier and stress-free. Have a great week! – Wesley
“Thanks again for all your help. Your team have been absolute stars.”
I would just like to extend my gratitude to the whole team for their assistance during this strange time! Well done on the great service. Stay warm, stay safe and love more! – L Charlton
Hope everyone is having a good week thus far and keeping safe!
Kara’s dad here. Just wanted to drop a message to say that we are highly impressed at the service level by the PawPaw/P-uma team and will definitely recommend you to all dog owners we know. Regards, Paul Jensen
“Thanks so much to Paw Paw Pet Insurance for settling the claim so generously and promptly – I am very impressed. Many thanks!, Kind regards, Dee Krause”
Thank you. You guys are truly angels!! I will recommend paw paw to my friends and family. Kind regards, Nikita De Araujo
Thank you from myself and Cypher for assisting us in this stressful time I know I was not the easiest person to deal with but you guys were kind, caring and humane and mostly you were supportive even when I did not see the light, you really went beyond expectations.
“I would like to take this opportunity to mention how impressed I am with the service I got from you and your company. I cannot thank you enough for your professionalism and efficiency.”
“Hi Shawn, thank you for your call & email. I am super impressed with the service I’ll recommend this insurance to everyone. Huey is doing well, he went for his checkup yesterday & the stitches were removed. Will contact you within the next few days regarding Jackie my new adopted Jack Russell. Regards, Joan Richter”
We’re happy to have made a difference in this furry friend’s life. Another happy PAWPAW client. “Thank you again for all of your help, it is very much appreciated and we are very grateful for insurance at this time.” Kind Regards, Tracey Roberts
“This claim was settled in no time at all, thank you for your professional and friendly service.”
What Stacey Elliot (client) had to say about one of our staff members:
“Please note that Daniel’s customer service and willingness to assist has far exceeded my expectations. He has responded when he said he would and kept me up to date the whole time. If only all companies had a Daniel I could deal with :). Truly an asset to your team.”
“Dear Hanifa, I would like to share my pleasure with you in the way you and your company handled Lola’s eye operation. We were so thrilled with the quick response and positive attitude from the get go. The pay-out was also very prompt after the operation and more than we expected. I would like to thank you Hanifa and Paw Paws for a very positive experience. Regards, Sharon Malherbe, LaGratitude Bullmastiffs”
“Thank you I am most grateful and super happy with the settlement and service. You were all amazing. Warm wishes.” Christelle Colman
“I just want to thank the entire team for always providing the best service when I make contact with you. I enjoy working with you all. You make growing my business easier and are the reason I can provide my clients with the best service. Keep it up, thank you.”
“I really appreciate the great service I have experienced so far in my dealing with PawPaw insurance.”
WELL DONE TO A BRILLIANT TEAM!!!
Upfront underwriting
PawPaw Underwrites upfront, thus allowing the policy holder to be offered their terms and conditions of their policy prior to the policy incepting!
WE ARE PET PEOPLE
We love animals and we treat you the way we would like to be treated. We understand that vet visits and pet emergencies are not nice. We're here to help you deal with them.
QUICK TURN AROUND TIMES
Our Claims are processed within 72 hours and payments are paid to the vet or the policy holder as required