What our clients have to say

At PawPaw we take pride in our customer care and service.

Ensuring that our clients enjoy their PawPaw experience is every bit as
important as taking care of their pets.

Our team is always happy to receive feedback, and we'd be honoured 
to receive yours! We're all ears.

It's been a pleasure dealing with Pawpaw, I'm very happy with your service so far! You've made looking after my girl so much easier and stress-free.


I would just like to extend my gratitude to the whole team for their assistance during this strange time! Well done on the great service. Stay warm, stay safe and love more!

L Charlton

Thank you. You guys are truly angels!! I will recommend Pawpaw to my friends and family.

N De Araujo

As always, it is such a pleasure to work with Paw Paw and its associates. Have a lovely day!

Michelle K

From the bottom of my heart thank you for super service, assistance & prompt response.  I've got my baby back J Running around! I’m so grateful for no-nonsense Paw Paw Pet Insurance.

Lorraine Du Plessis

Please note that Daniel’s customer service and willingness to assist has far exceeded my expectations. He has responded when he said he would and kept me up to date the whole time. If only all companies had a Daniel I could deal with :). Truly an asset to your team.

Stacey Elliot

I am super impressed with the service I’ll recommend this insurance to everyone. Huey is doing well, he went for his checkup yesterday & the stitches were removed. Will contact you within the next few days regarding Jackie my new adopted Jack Russell.

Joan Richter

Dear Hanifa, I would like to share my pleasure with you in the way you and your company handled Lola’s eye operation. We were so thrilled with the quick response and positive attitude from the get go. The pay-out was also very prompt after the operation and more than we expected. I would like to thank you Hanifa and Paw Paw for a very positive experience.

Sharon Malherbe

LaGratitude Bullmastiffs

Thank you I am most grateful and super happy with the settlement and service. You were all amazing.

Christelle Colman

Thank you again for all of your help, it is very much appreciated and we are very grateful for insurance at this time.

Tracey Roberts

I just want to thank the entire team for always providing the best service when I make contact with you. I enjoy working with you all.

Deon M

This claim was settled in no time at all, thank you for your professional and friendly service.

Happy client

I would like to take this opportunity to mention how impressed I am with the service I got from you and your company. I cannot thank you enough for your professionalism and efficiency.

Happy client

Thanks so much to Paw Paw Pet Insurance for settling the claim so generously and promptly – I am very impressed. Many thanks!

Dee Krause

I really appreciate the great service I have experienced so far in my dealing with PawPaw insurance.

S Daniels

Get Your Quote