Family Protect Plan

R160 per month – Covers all household pets under the same policy.

Overall Policy Information

  • Overall policy:
    • Covers all pets in the household under one policy.
    • Cats and dogs: NO AGE LIMIT
  • Waiting periods:
    General – 30 days from start date of policy.
    Accidents – no waiting period.
  • Claims processed within 72 hours.
  • Payments are made directly to the veterinarian or upfront through pre-authorization.

OPTIONAL ADD-ONS

  • TAME Vet App (Standard Package)

What your pet is covered for

  • Illness (up to R1500 per claim)
  • Accidents (up to R5000 per claim)
  • Max 4 claims per policy year, per household.
  • No pre-existing conditions covered. Medical histories will be assessed at the point of claim.
  • Acute illnesses only (no chronic or cancer treatments).

Annual and Claim Limits

  • Max Combined Claims: 4 claims per policy year.
  • Claim Limits:
    • Illness: R1500 per claim
    • Accidents: R5000 per claim
  • Waiting Period:
    • 30 days for illness, immediate for accidents.

Excess Structure

  • 20% of claim cost (min R350 per claim).
  • All claims must be submitted within 60 days of treatment.
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