The Pack Plan
R160 per month
Covers ALL dogs and cats in the household under the same policy.
Overall Policy Information
- Overall policy:
- Covers: All dogs and cats in the household under one policy.
- Cats and dogs: NO AGE LIMIT
- Waiting periods: Non-accidental claims 30 days from start date of policy.
- Accidental injury claims: 2-Day waiting period.
- Claims: Processed within 72 hours.
- Payments: Paid to the veterinarian or upfront through pre-authorization.
Annual and Claim Limits
- Max Combined Claims: 4 claims per household per policy year.
- Claim Limits:
- Illness: R1500 per claim
- Accidents: R5000 per claim
• A claim is deemed to be a single treatment date or the continuous period for which the pet is hospitalized as well as follow-up or subsequent treatment within 6 months for the same event.
Excess Structure
- 20% of claim cost (min R350 per claim).
What Your Pets Are Covered For
- Accidental Injury:
The accident must be a direct consequence of at least one of the following and be diagnosed within 48 hours of the accident event;
• A motor vehicle accident.
• A burn or electrocution.
• A fall from an elevated position.
• A near drowning.
• The actions of another animal.
• An allergic reaction to an insect bite other than tick or flea bites. Biliary (tick bite fever / bosluiskoors) is covered as an accident.
• The actions of another animal.
• A snake bite.
• Poisoning.
Or otherwise result in:
• A fractured bone.
• A puncture wound.
• A traumatic ligament or tendon injury.
• Lacerations, abrasions or wounds.
- Acute Illnesses:
Veterinary treatment of the household pets for the costs of;
– consultations
– diagnostic investigations
– surgeries
– acute medication
– radiology
– biopsies & pathology, as a result of an acute illness.